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Cancellation & Refund Policy

Last Updated: September 1, 2026 • Brihattar Laharighat Aanchalik Sramik Union

1. Nature of Payments

Payments made to Brihattar Laharighat Aanchalik Sramik Union (BLASU) represent voluntary Trade Union Membership Joining Fees and Annual Subscription Contributions. These fees fund worker welfare initiatives, legal support, digital identity card issuance, and scheme facilitation across Assam.

2. Cancellation Policy

  • Membership Resignation: A member may voluntarily choose to resign or withdraw their membership from the Union at any time by submitting a written resignation request or digital withdrawal application to the General Secretary.
  • Effect of Cancellation: Upon cancellation of membership, all union benefits, active digital identity verification, and welfare endorsements will cease. Previously paid joining or annual subscription fees for past periods are non-refundable.

3. Refund Policy & Conditions

Refunds are applicable under the following specific circumstances:

A. Duplicate / Multiple Debits
If a member's bank account is debited more than once for the same membership registration or renewal transaction due to a technical or network glitch, the excess duplicate amount will be refunded in full.
B. Payment Debited but Transaction Failed
If the amount was deducted from your bank account but the membership order shows as failed on the portal, the payment gateway will automatically reconcile and initiate a charge reversal to your source bank within 3 to 5 business days.
C. Rejection by Verification Committee
In cases where an application is rejected due to administrative non-eligibility prior to the issuance of credentials, a refund of the registration fee may be requested within 7 days of rejection.

4. Refund Processing Timeline

All approved refunds will be credited back to the original source account / payment method (Bank Account, UPI ID, or Card) within 5 to 7 working days from the date of refund approval, in accordance with standard banking and payment gateway settlement cycles.

5. How to Request a Refund

To request a refund for a duplicate transaction or payment discrepancy, please contact us with your details:

Required Details: Member Name, Mobile Number, Transaction Reference/Order ID, Bank Statement Snippet showing deduction.
Helpline: +91 78962 82566 (10:00 AM – 5:00 PM IST)